Tracking numbers can take 1-5 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within 10 days, please contact customer service at https://www.teezalo.com/pages/track-order
Since our orders are custom produced, your order is only eligible to be modified within 12 hours of placing the order. Kindly send us an email at email@example.com with email title: "Need to cancel/ change my order - [Your order number]"
- I'd like to return/replace my order.
We stand behind our quality and offer a 100% quality guarantee on any items purchased from our store. Please review our Refunds & Returns Policy https://www.teezalo.com/pages/refund-policyfor details on how to set up a return.
We take your security very seriously by verifying each transaction with the credit company and processing only those orders if the credit company so authorizes it. In the case of a suspicious or declined transaction, our company may contact you to confirm the validity and ensure your identity or cancel that order with full notification.
On credit/debit cards, CVV verification is required before any order can be completed. Additionally, most credit cards and Paypal offer buyer protection for online purchases. Please contact them directly for specific details as it may vary from one financial institution to another.
- What is the security code?
Credit and debit cards have a security code located on them to offer additional protection. For most cards it will be a 3-4 digit number located on the back. For American Express cards, look on the front side for a 3-4 digit number.
- Is my credit/debit card charged as soon as I order a product?
Yes, your charge is processed immediately. It may show up initially as an authorization on your account, and then, as it is accepted it will show as a charge on your statement.
At Teezalo, we believe that personalization is the most powerful way to express your love to the person you honor and your personal characteristics as well. From birthdays and anniversaries to holiday gifts, we're your number one personalization destination where you can find one-of-a-kind products in high quality with unique designs.
Your happiness is our top priority for each and every gift we deliver!
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